Overview & Guidelines

European Commission
Guidelines

Step 1.Scope and Capability Assessment: The user scopes the public policy domains by selecting one or more policy domains. To complete the survey users need to identify a MS's priority for each digital business capabilities and the current MS's ability to deliver each Architecture Building Block. The survey results are then available in a json file to be used in the next step.

Step 2. eGovernment Roadmap: The user upload the json file produced in Step 1 to analyse the survey’s results in 4 different charts:

  1. A quadrant graph where survey users need to identify a MS's priority for each digital business capabilities (dBusCap) are positioned according to MS's ability to support them and the National Digital Strategic Fit of that dBusCap. The user can also decide to change the x axis value and visualize the Expected Public Value instead of National Digital Strategic Fit in the chart;
  2. A chart showing all the Digital Public Service related to the dBusCap selected;
  3. A digital transformation roadmap in which the user can select the different orientation for dBusCap implementation;
  4. Α chart showing the Architectural Building Blocks to implement to enable the dBusCap.

eGovERA© v2.0.0
What is eGovERA©?

DG REFORM requested the support of DG DIGIT, D2 to help EU Member States to make Digital Public Services portfolio management decisions (priorities?, where to invest?, etc.) and identifying digital transformation roadmaps. eGovERA© is a suit of solutions providing this support and delivered with the funding of the ISA2 European program and under the context of the European Interoperability Architecture action.

Who is eGovERA© for?
  • The CIO of a Member State (e.g. Head of MS’s DigitalAgency), who needs to plan and optimise the investment in e-Government for the following years, to be distributed in different policy areas, while focusing on the modernisation of the MS’s Digital Public Services.
  • The public administrations’ services Portfolio Manager, working on planning the long-term modernisation programmes of specific Digital Public Services for citizens and businesses or of infrastructure services, who needs to have guidance in identifying the priority actions and their sequence.
  • The enterprise or solution architect working in the implementation of Digital Public Services in a specific policy domain or in cross-domain infrastructure services, who needs to have a European reference model to plan the implementation phases.
eGovERA© components and main definitions

The eGovERA© main components are the following:

  1. eGovERA© eGovernment Business Capabilities Assessment: this component represents a user friendly and guided survey that help Member States in the prioritisation of the digital business capabilities for the selected policy domains. The survey is composed by different sections, the first section let the user describe each digital business capabilities by the following parameters:
    • National Digital Strategic Fit
    • Ability to support the dBusCap
    • Target Perspective Ability to Support dBusCap
    • Expected Public Value
    • Estimated budget (in millions of EUR)
  2. eGovERA© eGovernment Portfolio Management Decision Support: this component supports the Member States in the visualisation of the survey results, providing useful features to prioritise the selected digital business capabilities adjusting the National Digital Strategic Fit Expected Public Value and "Ability to support the dBusCap" values for the different policy domains.
  3. eGovERA© digital transformation roadmap: this component supports the Member States in the visualisation of a strategic roadmap for the development of a selected digital business capabilities , specifying the operative steps to be followed to increase the digital maturity of the survey users need to identify a MS's priority for each digital business capabilities.

The successive sections of the survey let the user assess the assess the "Ability to support the dBusCap" for each Architecture Building Block composing the survey users need to identify a MS's priority for each digital business capabilities.

eGovERA© Ontology

The Ontology describes the overall conceptual model behind the definition of a roadmap for the effective implementation of e-Government Digital Public Services. According to the eGovERA© scope, each policy domain (e.g. Health, Tax, Business Agnostic) digitalisation strictly depends on the maturity of the needed digital business capabilities within an organisation. digital business capabilities are the key skills and capabilities a Company or a Government requires to transform itself into a sustainable and successful business by considering Digital Public Services as the enabling component. Each digital business capabilities it is guided by dedicated principles, which summarize the overall objective that the Organization aims to achieve.

Each business capabilities it is guided by dedicated principles, which summarize the overall objective that the Organization aims to achieve.

An Digital Public Services is a digital service provisioned by or on behalf of a public administration in fulfilment of a public policy goals servicing to users either citizens, businesses or other public administrations. One or more can realize one digital business capabilities. Each survey users need to identify a MS's priority for each digital business capabilities is supported by dedicated Digital Public Services which are in turn composed of specific Architectural Building Blocks. An Architectural Building Blocks is a constituent component of the overall architecture that describes a single aspect of a specific Digital Public Service.

As a result, this is a relational model on which each element it is interconnected and the relationships that compose those elements (Policy domain, survey users need to identify a MS's priority for each digital business capabilities, Digital Public Service and ABBs) provide the overall data model.

EGovERA relational data model

The eGovERA© Ontology describes the knowledge representation of eGovERA©. The eGovERA© ontology components are:

  • [Domain] Policy domain: scope to which the Digital Public Services apply (e.g. Health, Tax, Business Agnostic)
  • [SubDomain] Policy subdomain: a specific area of the policy domain that well classify the Digital Business capabilities and related Digital Public Services
  • [DigitalBusinessCapability] Digital business capability: the Digital Capabilities are the key skills and capabilities of an organizational body (i.e. public administration) requires to deliver [public] value sustainably and efficiently using digital technologies as the enabling component.
  • [Principle] Architecture principle: it defines the underlying general rules and guidelines for the use and deployment of all IT resources and assets across the enterprise. They reflect a level of consensus among the various elements of the enterprise and form the basis for making future IT decisions.
  • [Category] Architecture principle category: a Architecture principle category defines a specific group of Architecture Principles.
  • [BCxP] the Architecture Principles applicable to each Digital Business Capability
  • [DigitalPublicService] Digital public service: a digital public service is an interoperable service digitally provisioned by or on behalf of a public administration in fulfilment of public policy goals servicing to users either citizens, businesses or other public administrations. A European public service comprises any public service exposed to a cross-border dimension and supplied by public administrations, either to one another or to businesses and citizens in the Union. One or more Digital Public Service can realize one Digital Business Capability.
  • [DPSxBC] Digital Public Services (DPS) needed to realise each Digital Business Capability (BC)
  • [ArchitectureBuildingBlock] Architecture Building Block: an Architecture Building Block (ABB) is a constituent of the architecture model that describes a single aspect of the overall model. An Architecture Building Block describes generic characteristics and functionalities. Architecture Building Blocks are used to describe reference architectures, solution architecture templates or solution architectures of a specific solutions.
  • [ABBxDPS] the Architecture Building Blocks (ABB) to be implemented for a specific Digital Public Service (DPS)
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